If your order has not arrived within the expected delivery timeframe, please check the tracking information provided in your order confirmation email. Delays can occur due to unforeseen circumstances such as high demand, logistics issues, or external factors like weather conditions. If you still have concerns, feel free to reach out to our customer support team, and we'll be happy to assist you in tracking your order.

Our standard delivery services operate on regular business days. However, delivery on public holidays may be subject to changes based on courier and logistics services. We recommend checking our website or contacting our customer support team for specific information regarding deliveries on public holidays in your region. We strive to communicate any potential disruptions in service to ensure a transparent and reliable shopping experience.

Orraki.com strives to provide nationwide delivery; however, specific delivery areas may vary. To check if we deliver to your postcode, please enter your postcode during the checkout process or use our postcode checker tool on the website. If you encounter any issues or have concerns about delivery to your location, please contact our customer support team for personalized assistance. We are committed to ensuring that our customers have a seamless and convenient shopping experience, including reliable delivery to their specified postcodes.

Next-day delivery availability depends on various factors, including your location, the selected products, and our current order processing capabilities. During the checkout process, you will be provided with the available delivery options, including any expedited or next-day delivery services that may be applicable to your order. Please note that additional charges may apply for express or next-day delivery. If you have specific inquiries about the delivery timeline for your order, feel free to contact our customer support team for assistance and clarification.

The need for a signature upon delivery depends on the shipping method and the policies of the courier service used for your order. Some orders may require a signature to ensure secure delivery, while others may be left at your doorstep or with a neighbor.

You can check the tracking information provided in your order confirmation email to determine whether a signature is required. If you have specific delivery preferences or instructions, please communicate them during the checkout process or contact our customer support team to discuss any special arrangements. It's essential to be aware of the delivery requirements to ensure a smooth and secure receipt of your order.